Returns & Exchanges
At WowBao Nails, we want you to be completely satisfied with your professional nail supplies. If you are not happy with your purchase, you can return unopened and unused items within 14 days of delivery for a full refund or exchange.
Contact Support
Email our customer service team with your order number and the reason for your return to receive a Return Authorization number.
Secure Packaging
Carefully pack your unused items in their original packaging to ensure they are not damaged during transit back to our warehouse.
Ship Items
Affix the provided return label or use a tracked shipping service to send the package to our designated returns center.
Refund Processing
Once our quality control team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing